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COVID-19 Notice

Efforts to slow the spread of the virus continue to impact domestic and international air travel. We encourage you to follow all health precautions for travel outlined by the CDC.

Many airlines have already issued change and cancelation waivers. You can find an online crowdsourced summary of those policies here.

If you have Freebird coverage for an upcoming trip and have decided to postpone or cancel your travel plans, please let us know at support@getfreebird.com.

If you do continue with your travels, we will be keeping an especially close eye on your trip given rapidly evolving travel policies and restrictions.

Getting there
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matters.

Don’t let flight disruptions stand in your way.
Freebird is flight protection re-imagined.
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We upgrade the flight disruption experience

from enrollment until the moment you arrive.

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  • Proactive information & 24/7 support until you arrive
  • Disruption coverage for cancellations, long delays, and missed connections
  • After a disruption, REBOOK FOR FREE on any airline
  • Receive full refund on any unused tickets following a disruption
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We offer best-in-class assistance and rebooking technology

all instantly available at your fingertips, with no app to download.

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Proactive Assistance
Keeping you informed when it matters
  • Trip monitoring every step of the way
  • Personalized updates to reduce uncertainty
  • Always relevant and curated for you
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24/7 Support
Support from real experts when you need it
  • U.S. based travel experts available 24/7
  • Immediately responsive
  • Available via text message, phone, or email
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Rebooking Tool
Quickly rebook when things get bad
  • Rebook for free on any airline in 3 taps on your phone
  • Avoid standing in line or waiting on hold
  • Receive a full refund from your unflown flight
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We deliver solutions that are LOVED by our travelers

reducing stress, removing uncertainty, and helping them get to their destination.

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Personalized proactive assistance
I absolutely love your service...even though I didn’t end up needing to rebook. Having updates from Freebird really put me at ease.
- Jibreel P.
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Disruption coverage that works
Freebird saved me while I was trying to get to my grandfather's funeral on time. I'm forever grateful.
- Helen T.
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World class support
The customer service was outstanding, I felt like I had a personal travel concierge
- Lance H.
Upgrading your Travel experience
Freebird is AMAZING!! The customer service was great. The rebooking choices were great. I will NEVER TRAVEL WITHOUT IT AGAIN...NEVER!!!!
- Richard E.
Personalized proactive assistance
I absolutely love your service...even though I didn’t end up needing to rebook. Having updates from Freebird really put me at ease.
- Jibreel P.
World class support
The customer service was outstanding, I felt like I had a personal travel concierge
- Lance H.
Disruption coverage that works
Freebird saved me while I was trying to get to my grandfather's funeral on time. I'm forever grateful.
- Helen T.
Upgrading your Travel experience
Freebird is AMAZING!! The customer service was great. The rebooking choices were great. I will NEVER TRAVEL WITHOUT IT AGAIN...NEVER!!!!
- Richard E.
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Who We Serve

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Freebird for credit cards
A compelling travel benefit that creates meaningful, memorable cardmember experiences.
  • Improves cardmember loyalty and experience
  • Promotes card usage and retention
  • Testable without tech or marketing effort
  • Easily adaptable to targeted offerings or segments
Learn More
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Freebird for corporate travel
A proven solution within your existing managed travel program to save your company time and money.
  • Travel manager selects which employees to cover
  • Applied automatically to pre-selected employees
  • Seamless integration, including duty of care
  • Improves traveler experience for employees
Learn More View Case Studies
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Freebird for OTAs & agencies
A value-add ancillary that improves air economics and delivers best-in-class customer satisfaction metrics.
  • Simple, seamless partner integration
  • No traveler registration, no app to download
  • Reduces support calls and wait times during spikes
  • White-label and co-branded offerings available
Learn More
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Freebird for individual travelers
Rebook for free on any airline after a flight disruption. Travel stress-free with VIP assistance.
  • Proprietary travel updates — to keep you in-the-know
  • 24/7 proactive support — to help you navigate your travels
  • Mobile rebooking tool — to give you control after a disruption
  • Easy to use, with no app to download